Effective 01/10/08. All rates are ex GST.
Desktop PC, Server/LAN/WAN Support - $85/hour
Printer specialist support - $85/service
After Hours Service * - Add 10 %
Minimum Billing for Phone, Remote and E-mail Support - 1/2 hour
Minimum Billing for On-Site Service - 1.5 hours (there is no call-out fee)
* After Hours Service is outside of normal business hours (M-F, 8am–7pm)